User Duo Set up instructions

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Activate Duo Mobile for the First Time

NOTE: These instructions were made for an iPhone user, you may find the steps slightly different for an Android

1.      

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When you log into a Duo secured application, you will be prompted to register your Duo Mobile application to your TRIO password.

 

2.      

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After you hit the Get started button you should receive a prompt like the one below. Select Duo Mobile from the list

 

3.      

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Select the appropriate country code followed by your phone number.

4.      

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Click Yes, it’s correct on the phone number verification prompt.

5.      

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Download the Duo Mobile application to your cell phone from your phone’s app store.

 

 

6.       Once installed Launch the Duo Mobile app.

a.      

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Select Continue

7.      


On the Add your account screen you will select Use a QR code and you will point your phone’s Camera at your QR code you received during the login from the previous steps.

 

8.      

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Select a name to describe what your account is for and select Save

9.       Return to the TRIO-login screen and sign back in again you will get a prompt to enter the Code shown on your screen into your Duo mobile account

10.  

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Enter the code shown on your screen into the verification box on your mobile phone.

 

11.  

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Select I don’t want to add more devices, click Continue.


 

12.  

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Select Log in with Duo.

 

13.   If you are the only user on the device, you initiated the login from select Yes this is my device If this is a shared device select No, other people use this device.

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Your Account should now be linked to your Duo Mobile application.


 

 

14.   You may get prompted to do a Practice run of how the Duo Mobile application will protect your account and how it works. Read and follow the tutorial instructions on your device.

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15.   You may get the following prompts:

Improving your device experience and notifications can be set to your personal preferences.

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Details

Details

Article ID: 12097
Created
Wed 3/26/25 4:28 PM