DUO Enrollment - Android/iPhone

For iOS Devices:

• Download the Duo App:

  • Open the Duo Mobile app page on the App Store.
     
  • Tap the “Get” button, then “Install”. You may need to enter your Apple ID password or use Face/Touch ID.
    https://apps.apple.com/us/app/duo-mobile/id422663827?mt=8
    
     

For Android Devices:

• Use one of the 2 ways to download the Duo App:

• First way: Open the Google Play app on your phone, and search for "Cisco DUO"  - the icon looks like the one shown below.Tap the “Install” button. The app will download and install.
  OR  ​​​​​​​​​​​​​​
• Second way: Activate your phone's camera, and use it to scan the QR code below. Once your camera recognizes the QR code, click the blue "QR GO TO" link that pops up on your screen.  This will take you directly to the App on the Google Play store
  
  Tap the “Install” button. The app will download and install.

• Contact IT:

  • Once the app is downloaded, contact the IT department. They will send you an email with the enrollment link.
     

• Set Up Duo Mobile:

  • Open the enrollment email and click on the provided link.
     
  • Click on “Get Started”.
     
  • Select “Duo Mobile”.
     
  • Enter your country and cell number.
     
  • Click on “Yes, it’s correct”.
     
  • Scan the QR code with the Duo app installed on your phone.
    
     
  • Click on “Continue”.
     
  • Click on “I don’t want to add more devices”.
     

• Completion:

  • You have successfully completed the installation.